Q Chambers is committed to protecting your personal information and your rights in line with the privacy legislation.

This Privacy Notice explains how personal information about you (for example, our clients, shareholders, suppliers, website visitors and members of the public) is used by us.

We are Q Chambers (‘we’ or ‘us’), the ‘Data Controller’ of the personal data that you (‘you’ means the person whose data is being processed) provide to us.


We may process your personal information (information that identifies you as an individual and relates to you) in order to provide the service you have asked for. This includes:

  • your personal and contact details –  such as your name, address, phone number, email address, and other information that you may provide in any correspondence between us.
  • financial information you may provide to us – such as bank or other financial details;
  • General correspondence, through letters, email or phone calls and messages;
  • information about the use of our website so that we can personalise the way our websites are presented when users visit them, make improvements to our websites and to ensure we provide the best service for users, such as:
    • when you fill in forms (such as signing up to our Email alerts), when you correspond with us (for example, by e-mail or through a form), or when you report a problem with our Site;
    • information about you and your device, such as the MAC address of the Device’s wireless network interface, the type of browser you use, and time zone setting (Device Information);
    • we use cookies to distinguish you from other users of our Sites. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Statement

We may also obtain information about you from third party organisations while to better deal with your case.

We do not process any special categories of personal information (for example, data relating to health, race, ethnicity, politics, trade union membership, sex life, sexual orientation, genetics, biometrics).


We only process your personal information where it is fair and lawful to do so. We use your personal information for several purposes and we have defined the legal grounds for doing so:

  • legitimate interests – such as to communicate with you; to manage your shareholding interest in the company and exercise your rights as a shareholder; for web analytics so we can provide, improve and tailor services directly to you; to provide appropriate technical support and security for our websites; or for fraud protection;
  • to perform our obligations under our contract with you – such as billing;
  • to comply with a legal obligation – such as health & safety purposes; for taxation purposes; to suppress you from mailing lists as requested by you;
  • when in someone’s vital interests – such as preventing someone being seriously harmed;
  • with your consent – such as agreeing to receive email alerts.

If we need to use your personal information for a different, unrelated purpose, we will notify you and will explain the legal basis which allows us to do so.

For information on the reasons and the conditions for processing, please contact admin@qchambers.co.uk.


We may share your personal information with third party organisations. We may also disclose your personal information to other third parties, such as:

  • third party service providers who act for us – for example, processors that manages our websites; send out email alerts; or manage our IT network. Where we share your information, it is always carried out under our instructions as detailed in writing, or as required by law, and is never for any marketing approaches by them. We ensure that they store the data securely and delete it when it is no longer needed.
  • If Q Chambers or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.
  • In order to:
    • enforce or apply our Terms of Use, Terms and Conditions of our websites and other agreements or to investigate potential breaches; or
    • protect the rights or safety of Q Chambers, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Our websites may, from time to time, contain links to and from the websites of our partners and affiliates. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Transfer and Storage of data outside the European Economic Area (EEA)

The personal information you provide to us may be transferred and stored outside of the EEA only with prior agreement from the DPC and with adequate written agreement.  Third parties will only process your personal information on our instructions and subject to an agreement that the information is kept secure and confidential.

Any personal information transferred will receive an adequate level of protection as required by the Data Protection laws. We will ensure that appropriate safeguards are in place prior to any transfer of your data. 


We understand the importance of protecting your privacy and we will ensure your personal information, both on- and off-line, is safeguarded and held securely in accordance with our obligations under the Data Protection laws. Appropriate technical and organisational measures have been implemented to ensure personal information is protected and to prevent your personal data from being lost, used, accessed in an unauthorised way, altered or disclosed. 

However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


This data will be retained in our records for no longer than is necessary to:

  1. to provide you with the services you have requested;
  2. to comply with statutory guidance;
  3. to support a claim or defence in court.

Details of retention periods are available on request from our administration team.


Under data protection legislation, you have the right to request access to information about you that we hold (this is called a Data Subject Access Request or DSAR).  To make a request for your personal information, contact the administration team.

You also have the right to:

  • ask us to correct your information if it is incorrect;
  • ask us to delete the information that we hold about you in certain circumstances, for example, where we no longer need the information;
  • opt-out of us processing your personal information for marketing purposes’
  • ask us to send you, or another organisation, certain types of information about you in a format that can be read by computer;
  • restrict certain processing of your information, for example, if you tell us that the information is inaccurate we can only use it for limited purposes while we check its accuracy;

If you wish to discuss any of these rights, to make any changes to the personal information we process about you, or, if have a concern about the way we are collecting or using your personal data, please speak to the administration team.


Any changes we may make to our privacy policy in the future will be posted on our Site at (link to privacy policy page). The new terms may be displayed on-screen and you may be required to read and accept them.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Administration Team, Q Chambers, 354 Kew Road, London, TW9 3DU, phone us on Tel: +44 (0) 20 8940 9988 or email us at admin@qchambers.co.uk

If you are in any way dissatisfied about how we process your personal information, you have a right to make a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. This can be done at https://ico.org.uk/concerns/